Privacy Policy

Privacy policy

1. Gathering Personal Information

At dermaPro Clinical Care, we value your privacy and are dedicated to protecting the security and confidentiality of your personal data. This document outlines how we collect, use, and protect your data while ensuring that your privacy remains a top priority throughout our interactions with you.

  • Contact Information: This includes your name, mailing address, email address, and phone number, allowing us to communicate with you effectively.
  • Payment Information: We may collect necessary payment details such as number, expiration date, and card type to process transactions securely.
  • Profile data encompasses your username and password, information related to your purchases/ services

In certain activities, we may request both mandatory and voluntary information. If you choose not to provide the mandatory data for a specific activity, you may not be able to participate in that activity.

2. Utilization of Your Personal Information

At dermaPro Clinical Care, we value your trust and are committed to maintaining the privacy and security of your personal information. This document outlines how we use your data to provide you with the best possible experience while ensuring that your privacy remains protected.

  • Provide Personalised Services
  • Enhance Customer support , questions and concerns
  • Keep you updated with latest offer and  other services  of dermaPro Clinical Care
  • Provide the product or service information you requested
  • Manage the processing of your financial transactions
  • Register your rights, if any, to Customer support or other benefits that may be made available to our registered users.
  • Conduct investigations, prevent, or initiate appropriate actions in response to illegal activities and/or violations of our Terms of Service.

We retain information obtained through cookies, log files, transparent images, and/or third-party sources to generate a summary of your preferences. We link your personally identifiable information and/or membership usage history to this summary to offer personalized promotions and marketing offers, enhance the site’s content based on your preferences, and improve your overall experience.

Under certain circumstances, dermaPro Clinical Care may be compelled to disclose personal data in response to lawful requests by public authorities to meet national security or law enforcement requirements in compliance with legal obligations.

Whenever required by law (like court order, warrant or other legal process served on company) or in certain situations, we may find it necessary to disclose information about you to safeguard our rights, prevent potential litigation, ensure your safety, or protect the safety of others. Additionally, we may disclose your information to investigate and address fraud or respond to a government request.

Furthermore, we may share information about you to fulfil our legal obligations, especially when such disclosure is required for reasons related to national security, law enforcement, or other matters of public importance.

3. Sharing Data with service providers/ agent

dermaPro Clinical Care declared that we utilize the services of external credit card processing companies to handle billing for our goods and services. We want to assure you that these companies do not retain, share, store, or use personally identifiable information for any other purpose, to the best of our knowledge

Additionally, we may share your Personal Information with specific companies that provide services on our behalf. However, we only disclose the necessary Personal Information needed for them to carry out these services. We have strict requirements in place, ensuring that any company with whom we share your Personal Information must protect that data in accordance with this policy and use it solely for the purpose of providing services to dermaPro Clinical Care.

We want to emphasize that we do not engage in the sale or provision of Personal Information to other companies for the promotion of their products or services. Your privacy is essential to us, and we take measures to maintain the confidentiality and security of your Personal Information.

Furthermore if you have any questions or concerns about how we handle your Personal Information or our data-sharing practices, please do not hesitate to contact us at  admin@demaproclinical.com

4. Data Retention and Your Data Portability Rights

dermaPro Clinical Care keeps your information as long as your account remains active and is required to deliver our services to you. Additionally, we may retain your information to validate or enforce content licenses or to fulfil our legal obligations.

In addition we want to clarify that we may utilize your information when required to meet legal obligations, resolve disputes, and enforce our agreements. Apart from this we assured you that we handle your data responsibly and in accordance with our Privacy Policy.

5. Policy for minors

We do not knowingly collect personal information from minors, and we encourage parents and guardians to monitor their children’s online activities and to help enforce our age restrictions.

6. California and other State Privacy Rights

At dermaPro Clinical Care, we respect your privacy and are committed to complying with applicable state privacy laws. In addition to federal regulations, residents of certain states, including California, have specific privacy rights and protections. This section outlines the rights and information related to state-specific privacy laws.

California Consumer Privacy Act (CCPA):

As per The California Consumer Privacy Act (CCPA) there are some specific right reserved regarding personal information. So you have the right to:

  • Right to Know: You can request that we disclose the categories and specific pieces of personal information we have collected about you in the past 12 months, as well as the sources from which we obtained the information.
  • Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
  • Right to Opt-Out: If we sell your personal information to third parties (as defined by the CCPA), you have the right to opt-out of such sales.
  • Right to Non-Discrimination: You are entitled to protection from discrimination for exercising your rights under the CCPA.

7. Policy on Personal Information Protection

We prioritize the protection of the personal information you provide when using our site. To ensure your data remains secure, we have implemented multiple measures:

  • Secure Server Storage: Your Personal Information resides on secure servers with restricted access limited to selected dermaPro Clinical Care personnel and they also require their own passwords for access.
  • Encrypted Data Transmission: Whenever you transmit personal information, we encrypt it to maintain its confidentiality during transmission.
  • Security for Sensitive Information: Sensitive data, such as credit card numbers entered on our registration or order forms, is encrypted using transport layer security technology.

While we strive to protect the Personal Information you submit to us, both during transmission and storage, we acknowledge that no internet transmission or electronic storage method is entirely foolproof. Though we employ advanced technology and consider the sensitivity of the data, we cannot guarantee absolute security.

If you have any inquiries about the security of our website, please feel free to contact us via email at : admin@demaproclinical.com

8. Amendments in Privacy Policy

dermaPro Clinical Care retains all the rights to modify the Privacy Policy at its sole discretion, and can update it for time to time. We will inform you of any material changes to the Privacy Policy before they become effective through email or by prominently posting a notice on our website’s main page.

By continuing to use our services after being notified of these changes, you acknowledge your awareness of an agreement to be bound by the revised Privacy Policy, except in one specific circumstance.

Upon your initial submission of Personal Information to dermaPro Clinical Care, you will have the option to specify how you wish this information to be used for communication purposes. We always respect your preference, and any changes to this choice will only be made with your explicit consent.

However, in the event that dermaPro Clinical Care goes through a merger or acquisition with another company, customer information pertaining to the portion of our business involved in the transaction may be shared with the acquiring entity without requiring your consent. Be assured that in such circumstances, we will notify you of any acquisitions, sales asset, or mergers on our website.

9. Non-Discrimination Commitment

At dermaPro Clinical Care, we are committed to treating all users equally and with respect, especially those who exercise their rights under the California Consumer Privacy Act or any other privacy or data protection law.

 We do not discriminate against any user who chooses to exercise these rights. We will not deny services to users based on their decision to exercise their privacy rights, nor will we charge different prices to those who choose to do so under any applicable privacy law.

Our goal is to ensure that all users’ privacy choices are respected and honoured.

10. Policy on External Website Links

Please be aware that our website may include links to other websites, and each one has its own unique privacy practices distinct from dermaPro Clinical Care. If you decide to submit your personal information on any of these linked websites, their respective privacy policies will be applicable to your information.

We strongly encourage you to thoroughly review the privacy policy of any website you visit to comprehend to understand how they handle your data.

11. Social Media links

dermaPro Clinical Care wants to clarify that this website may encompass  social media features (like facebook or instagram ) such as like and share button and other widget. These Features may collect your IP address and track the page you are visiting on our website. Additionally, there are chances to use cookies in order to run functionally properly.

Social Media Features and links may be hosted by a third party or directly on our site. So any sort of interactions done by you using social media features are subjected the provider’s privacy statement. Hence it is highly recommended that review the privacy policy of the respective company to understand how your data will be handled when you interact with these Features on our site

12. Privacy Complaints and Resolution Process

At dermaPro Clinical Care, we value the privacy and security of your personal information. We strive to maintain the highest standards in handling your data. If you have any concerns or believe that your privacy rights have been violated, we encourage you to bring the matter to our attention. We take privacy complaints seriously and are committed to addressing them promptly and effectively.

How to File a Privacy Complaint:

If you wish to file a privacy complaint, please contact our designated privacy officer or team.
You can reach out to us through: admin@demaproclinical.com
After receiving your complaint our team will carefully investigate into the matter and will take all necessary steps to resolve it.
We will keep you informed about the progress of the investigation and the actions taken to address your concerns